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Informatics Review > Thoughts > Preliminary Analysis of HIPAA Privacy Regulations: Information Privacy and Processes |
JOHN
CHRISTIANSEN
Stoel
Rives llp
E-mail:
jrchristiansen@stoel.com
January
2, 2001
On
December 28, 2000 the U.S. Department of Health and Human Services (“DHHS”)
officially published the long-awaited Final Rule on the Standards for Privacy of
Individually Identifiable Health Information (the “Privacy Rule”) in the
Federal Register.[1] The Privacy Rule is one of
several DHHS is required to publish under the Health Insurance Portability and
Accountability Act of 1996 (“HIPAA”). For most organizations the Privacy
Rule will probably be the most difficult and complex HIPAA rule to implement,
and certainly poses the most liability risks.
A
truly meaningful analysis of what it means to comply with the Privacy Rule will
have to await publication of the companion Final Rule on the HIPAA Security
Standard, which is anticipated some time in January or February 2001, though
there is currently no official publication date.[2]
It is nonetheless possible to make a preliminary analysis of the
implications of the Privacy Rule, which contains some significant changes from
the draft version.
The
general rule is that those required to comply with the HIPAA regulations must do
so two years after the date a rule is published. Compliance with the Privacy
Rule will therefore be mandatory as of December 28, 2002. Two years is not much
time for the health care sector to figure out the implications of the new rules,
re-engineer processes and procedures and revise forms of documentation
appropriately.
This
memo is a very preliminary, very sketchy review of only some of the salient
points of the Privacy Rule. I assume the reader is already somewhat familiar
with HIPAA’s basic terms and principles. I will publish more detailed analyses
and develop or contribute to materials which may be of more substantial use to
some organizations over the next several months. In particular, I anticipate:
·
The publication of second, updated edition of Electronic
Health Information: Privacy and Security Compliance Under HIPAA (American
Health Lawyers Association 2000)(“Electronic
Health Information”).
·
The publication of a comprehensive template business associate agreement,
including comments, a matrix mapping provisions to legal requirements and
alternative drafting suggestions, in the HealthKey program (information
available at http://www.healthkey.org ).
·
The publication of the Washington State Health Information Management
Association’s (WSHIMA) updated Release of Information Manual.
I
will also continue to be involved in the quarterly Washington State HIPAA
Readiness Forum (information available at http://www.chita.org,
and Washington State Society of Healthcare Attorneys (WSSHA) Practical HIPAA
Compliance series (information available at http://www.wssha.org),
as well as the Oregon Medical Association HIPAA Forum. I anticipate presenting
in other appropriate conferences or events as opportunities arise. Please feel
free to contact me (e-mail or phone is fine) if you would like me to keep you
informed, or have any questions or comments.
Whatever
your feelings about the practicality or legitimacy of any given element of the
Privacy Rule, it is a remarkable piece of work, and in many ways a great
improvement on the draft rule. DHHS received tens of thousands of comments on
the draft, the Preamble is nearly fifteen hundred pages long, and the operative
portions of the Privacy Rule occupy over one hundred fifty pages. The final
Privacy Rule makes substantial changes to the draft which reflect considerable
thought about many of the comments, though it would not have been possible to
respond to all.
From
my point of view the most fundamental change has been the clarification of
individual rights in information, and processes for their protection as the
fundamental organizing principles for compliance with the rule. Health care is
too large and complex a sector to be successfully regulated by any “one size
fits all” prescription. This is especially true for rules controlling the
protection of information, since information about individual health care needs,
treatments, outcomes and payments, and secondary data derived from such
information is necessary to many, many legitimate and beneficial activities.
Perhaps
inevitably, then, a rule which is intended to protect individual rights in such
information can only work by defining the scope of those rights, and the general
processes and procedures organizations must implement to protect them. In the
final analysis, if an organization (and its officers) diligently takes these
elements into account in establishing its privacy protection processes, they
should face minimal or no liability if protected information is nonetheless
improperly used or disclosed.[3]
A.
Patient Consent and the Triumph of Privacy over Confidentiality.
The
drafters of the privacy rule faced a problematic, if not necessarily articulated
choice between confidentiality and privacy as alternative approaches to the
protection of information. These are different but related concepts, and the
choice of one over the other leads to important practical consequences.
“Confidentiality”
is an obligation to protect information from disclosure which arises from a
relationship between parties, the literally classic example in health care being
the physician’s obligation of confidentiality arising from the professional
relationship to the patient. In practical terms, the election to rely on this
principle in the draft privacy rule meant that patient consent was not
considered necessary for the use or disclosure of information by and among
health care providers.[4]
As seen below, this has changed in the final rule.
“Privacy,”
by contrast, is (in this context) an individual’s right to control the
disclosure of information. The right to privacy and remedies for its violation
are problematic in American law, but a consensus seems to be emerging which
recognizes such a right based upon (1) published notice of information
collection, use and disclosure practices to affected individuals by
organizations, (2) some degree of individual choice whether or not to
participate in activities in which information is gathered about them, and (3)
civil liability to individuals, and in some cases penal liability for failure to
comply with published notices. These are sometimes called “fair information
practices,”[5] and while the details may
vary and some methods of implementation may be controversial, they are becoming
the norm in the European Union, and in the financial and e-commerce sectors.
This is also the primary orientation of the final rule.
The
adoption of a more “privacy”-oriented position is probably more significant
to health care providers than health plans or other Covered Entities, which did
not benefit from a presumption of confidentiality in the draft rule. Perhaps in
part because the issue was forced with respect to providers, the Privacy Rule
clarified requirements for all Covered Entities. These include the following
processes and their associated documentation:
·
The publication of notices of privacy and information use and disclosure
practices. This requirement was also present in the draft rule.
·
The individual’s written, informed consent prior to the use or
disclosure of information for treatment, payment or health care operations,
which may be required as a condition to treatment or enrollment in a health
plan. This is perhaps the biggest change from the draft rule, which did not
require consent for such purposes.
·
The individual’s written, specifically informed authorization for
almost any other use or disclosure, which may not
be made a condition to treatment, payment, health plan enrollment or eligibility
for benefits, and (excepting only consent to participation in research involving
treatment of the individual) may not be included with the consent which may be
required as a condition to such activities. This standard is consistent with,
though more stringent than the draft rule.
·
The organization’s limited entitlement to provide promotional
information to individuals, complemented by the individual’s right to “opt
out” of such contacts. This is a clarification which should be helpful under
many circumstances; a strict reading of the draft rule would have led to a
blanket prohibition on many kinds of communications which have legitimate value,
as well as blatantly exploitative uses.
·
The individual’s right to see, copy and seek amendment of information,
which is fundamentally consistent with the processes proposed in the draft rule.
As
in the draft rule, consent is not required for disclosures required by law, for
a variety of public health and health oversight purposes, and the like.
Likewise, properly anonymized information is not subject to the rule.
Compliance
with these requirements will mean reviewing and revising patient and enrollee
intake and relations procedures, and formalized management of more
documentation. Presumably, as in other sectors a failure to comply with
published privacy notices will expose organizations to civil liability.[6]
It will be very desirable to develop standardized forms for consents and
authorizations, both to minimize costs and to avoid liability arising from an
organization’s deviation from a norm ascertained by comparison of its
practices to those of its peers by DHHS or a court after the fact.
B. Protected Health Information: The Rule Swallows the
Exceptions.
One
unanswered question under HIPAA is the precise scope of DHHS’ authority to
regulate organizational practices regarding information. The statute itself
speaks generally of “individually identifiable health information” as the
protected category. In the draft privacy and security regulations DHHS took a
perhaps conservative view, that due to HIPAA’s purpose of promoting electronic
transactions orientation DHHS should elect to regulate only individually
identifiable health information which was “in or derived from” electronic
forms (a category called “Protected Health Information”).[7] The regulations could also
be read to indicate that under some conditions health care providers could avoid
the regulation of certain categories of individually identifiable health
information in their records systems (electronic or otherwise) by maintaining
separate systems for claims processing (subject to HIPAA) and other applications
(not subject to HIPAA).[8]
In
the final Privacy Rule DHHS abandoned the conservative approach and elected a
definition of “Protected Health Information” as individually identifiable
health information “transmitted or maintained” in any medium. The definition is structured to permit this expanded
definition to be struck down without affecting a narrower definition of
Protected Health Information consistent with the conservative draft definition,
anticipating a possible court ruling that this regulatory extension exceeded
DHHS authority.
The
processes required for HIPAA compliance therefore now cover all
records transmission and maintenance functions of Covered Entities. This is
generally the simpler, more prudent approach anyway, given the practical
difficulties of maintaining more than one standard across multiple records.[9]
It nonetheless is likely to prove controversial and difficult to swallow for
some organizations, and will require perhaps costly analyses of and revisions to
document flows in all work environments, not just electronic systems.
C.
Covered Entities: Regulatory Recognition of Organizational Complexity.
The
health care sector is characterized by a bewildering array of entities which
receive, create, use, disclose, analyze and manage Protected Health Information
in many, many ways. Some organizations bundle almost all health care operations
under a single umbrella; others outsource to truly independent companies, or to
“captive” affiliates formed to manage liability and operational competence
within a larger enterprise. Ownership and control of any given organization is
impossible to determine a priori, and the sector is subject to mergers,
acquisitions, divestitures and alliances for real or imagined advantage.[10]
The
draft privacy regulations did not really address this issue, instead simply
identifying “Covered Entities” according to highly generalized functions as
health care providers, plans or clearinghouses.[11]
Other kinds of organizations providing services to Covered Entities were brought
under the rule indirectly, by definition as “business partners” to which
Covered Entities could only disclose protected information subject to a
“business partner contract.”
The
problem with this approach is that it confuses function with corporate form. For
example, health care delivered at a hospital may include diagnostic and
treatment services from a number of health care providers (physicians, nurses,
laboratories), financing from one or more health plans, and many ancillary
services from a variety of sources. All of these may depend upon the disclosure
or use of some form of Protected Health Information, and these services may be
delivered by one or two corporate entities (as in a staff model HMO), or perhaps
more typically are provided by several different specialized entities.
If
each separate entity performing a covered function were required to comply
separately with the Privacy Rule with respect to each individual, patients as
well as entities would face a blizzard of redundant paperwork. The final rule
deals with this kind of problem by taking a more functional approach, and
allowing organizations to establish unified processes and procedures which
better suit their needs. It also clarifies that organizations can segregate
functions, and avoid having to comply with the Privacy Rule in all activities
just because one component performs a function which causes the organization to
meet the definition of “Covered Entity.”
1.
Parsing the Enterprise: “Organized Health Care Arrangments,””Common
Ownership or Control,”“Hybrid Entities” and “Covered Functions.”
The
Privacy Rule makes the following functional distinctions among Covered Entities:
·
The rule recognizes “Organized Health Care Arrangements,” which can
be either (1) a “clinically integrated care setting in which individuals
typically receive health care from more than one health care provider,” or (2)
an arrangement including one or more Covered Entities which “hold themselves
out to the public as participating in a joint arrangement” to provide various
health care services and includes various health care-related activities.
Organized
Health Care Arrangements can adopt “joint consents” and publish “joint
notices” of their privacy practices. This might be a particularly useful
category to use for HMOs, hospitals and complex clinical settings. Unless
affiliated at the corporate level (see below), participants would still need to
have Business Partner Contracts in place.
·
Comparatively, legally separate but affiliated Covered Entities may
designate themselves as a single Covered Entity for purposes of Protected Health
Information use and disclosure. In order to fit this categories the participants
must be either under common ownership (possession of an ownership or equity
interest of over five percent) or common control (the “power, directly or
indirectly, significantly to influence the actions or policies of another
entity”).
Such
a designation would permit, for example, the disclosure or use of Protected
Health Information among many components of a complex health care delivery and
financing enterprise without multiple consents and Business Associate Contracts.[12]
Presumably in many cases such affiliated entities might also qualify as
participants in an Organized Health Care Arrangement.
·
On the other hand, the rule establishes the category of “Hybrid
Entity,” which is “a single legal entity that is a covered entity and whose
covered functions are not its primary functions.” The Privacy Rule information
use and disclosure requirements apply only to the “Health Care Components”
of the Hybrid Entity, and the provisions which apply depend upon whether the
“components” are performing the functions of health care provider, health
plan or health care clearinghouse.
These
distinctions may be helpful in developing integrated compliance strategies for
health care enterprises. They will not be simple to apply, and will require
detailed analysis of corporate structures and relationships in health care
enterprises. For some organizations, such analysis might suggest some beneficial
form of reorganization.
2.
Business Associates.
The
“Business Partners” of the draft rule have become “Business Associates”
in the final rule. The final version clarifies that a Business Associate
relationship exists not only when a Covered Entity discloses Protected Health
Information to another entity to conduct activities on its behalf, but also when
it allows such an entity to “create or receive” Protected Health Information
for it. As in the draft rule, Covered Entities in a relationship with a Business
Associate must obtain “satisfactory assurance” the associate will properly
protect the information, in the form of a “Business Associate Contract.”[13]
DHHS
has made two major improvements over the draft regulation with respect to
Business Associate Contracts. The controversial “third party beneficiary
provision” requirement, which would have allowed subject individuals to sue
parties to the contract if it was breached, has been dropped.[14]
Likewise, instead of a requirement that all Protected Health Information be
“returned or destroyed” by a business partner upon termination of the
contract, a requirement which would probably have been unworkable or impractical
under many circumstances,[15]
a Business Associate may be permitted to retain such information if destruction
or return “is not feasible.” If information is retained, the protections of
the contract and limitations on uses and disclosures of the information must
continue.
Otherwise,
the Business Associate provisions in the final rule are consistent with the
business partner provisions of the draft rule. Business Associate Contracts are
required for all situations where Protected Health Information is disclosed for
use on behalf of, or is created or received on behalf of a Covered Entity,
excepting only:
·
Disclosures concerning health care treatment made to a health care
provider. This is a different standard from that of the draft rule, which
allowed such disclosures without a contract for “consultation or referral”
purposes,[16]
and is probably easier to interpret (since it uses a term defined under the
rule) and somewhat broader. The Privacy Rule also specifies that an “indirect
treatment relationship” exists when a health care provider provides diagnosis
or testing-related services with respect to an individual based on the orders of
and reporting to another provider, suggesting that Business Associate Contracts
should not be needed for routine laboratory testing, etc.
·
Disclosures of “summary health information” from a group health plan,
health insurance issuer or HMO with respect to a group health plan, to the
“plan sponsor” upon request for purposes of obtaining bids or modifying,
amending or terminating the group health plan. However, plan sponsors are
required to have equivalent provisions in their plan documents (see Employers,
Health Plans and Benefits Administration, below.)
·
Disclosures by health plans which are governmental programs providing
public benefits to other agencies which determine eligibility or enrollment in
the health plan.
4.
Employers, Health Plans and Benefits Administration.
One
of the more useful clarifications in the final rule is the clarification of the
relationships between health plans, employers and benefits administration.
Employers as health benefits purchasers have legitimate needs to review
information relevant to that function.[17]
The
Privacy Rule provides that an employer or other “plan sponsor” is entitled
to receive “Summary Plan Information” from group health plans, to assist in
purchasing decisions and to perform limited “Plan Administration Functions.”
“Summary Plan Information” is claims history, type and expense information,
and may include Protected Health Information which has been substantially
anonymized.[18] Prior to making such a
disclosure, the group health plan is required to confirm that the plan documents
provide for satisfactory protection of information.[19]
III.
Conclusion.
The
final Privacy Rule contains many other clearly evident, and some subtle but
important changes from the draft version. It will take time and analysis to draw
many of these out. This memo has only scratched the surface, and should only be
used as a very general introduction to the directions analysis should take.
[1] The Privacy Rule had been unofficially published on-line several days earlier, but the publication date for all legal purposes is the Federal Register publication date.
[2] Due to the complexity of the issues involved, DHHS has been unable to meet the schedule for publication of the various rules required by HIPAA. This does not affect their legal applicability, except as it affects the dates for compliance with the various rules. A draft version of the Privacy Rule was published November 3, 1999, and a draft version of the Security Standard was published August 12, 1998.
[3] See Electronic Health Information at 40 – 42.
[4] See Electronic Health Information at 19 – 21, 48 – 50.
[5] See Electronic Health Information at 59 – 64.
[6] See Electronic Health Information at 42 – 45.
[7] DHHS comments indicated a belief that regulatory authority was broader than that, but the operative portions of the rules followed the more conservative approach. See Electronic Health Information at 11 – 12.
[8] See Electronic Health Information at 19 –20.
[9] See Electronic Health Information at 20 – 21.
[10] I analyzed some of the problems of regulating privacy and other information-based liabilities in this environment in Christiansen, “When Networks Collide: Managing the Risks Arising from the Interaction of Healthcare and Information Systems,” 11 The Health Lawyer 10 (October 1998).
[11] In other words, the draft regulation essentially followed the statutory definitions as stated.
[12] The drafting of such a consent, which like all consents must be in “plain language,” is likely to be something of an art.
[13] The final security rule is likely to include the “chain of trust agreement” requirement stated in the draft security rule, though it is possible terminology will be harmonized so that this too will be called a “business associate contract.” Whatever the nomenclature, it is possible and likely to often be more practical to combine the two, as in the HealthKey project referred to above.
[14] See Electronic Health Information at 43 – 44.
[15] See Christiansen, “Business Partner Contracts and Chain of Trust Agreements Under HIPAA: Aiming for Consistency,” Oregon Health Law (Summer 2000) at 3.
[16] See Electronic Health Information at 25.
[17] Employers may also obtain health information about employees from physicians employed for workplace medical monitoring purposes, under appropriate disclosures.
[18] Anonymized claims information which identifies types of claim may under some conditions allow for the identification of the individual in question, as when an employer is aware of an employee’s absence and some of the reasons for it. This kind of information would not be considered adequately anonymized under any other conditions.
[19] The terms required in the plan documents are substantially the same as those required in the Business Associate Contract. The group health plan may “confirm” compliance by certification from the employer.
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Informatics Review > Thoughts > Preliminary Analysis of HIPAA Privacy Regulations: Information Privacy and Processes |