JOB DESCRIPTION

HEALTHCARE WEBMASTER

I. Responsibilities:

• Manage technical end of enterprise Web initiative.

• Manage enterprise Web servers and Web databases.

• Develop Internet/intranet solutions for employees and departments.

• Justify Web development by business case, ROI and relation to the IT strategic plan (if one exists).

• Recruit, retain and supervise Web development staff.

• Evaluate and recommend Web hardware and software solutions.

• Ensure that Web development staff receives all necessary techincal training.

• Enable access to legacy systems as need, technology and regulations dictate.

• Keep current on general Web techincal developments as well as eHealthcare initiatives.

• Understand and implement solutions to Web-related security issues (bugs, holes, viruses, password protection, etc.).

• Coordinate development projects with other areas of IT and clinical departments.

• Assist in the development and delivery of enterprise-wide Internet employee training.

• Work with CIO, IT management and Human Resources to develop enterprise-wide Web policies (acceptible use, security, access, content, user privacy, etc.).

• Work with marketing department to develop the website as a promotional tool while staying within the bounds of accepted practice (i.e. no spamming or reselling user info to third parties without consent).

• Understand regulations and ethical issues related to eHealthcare (i.e., HIPAA).

II. Skills:

• Strong familiarity with basic Web and Internet technology.

• Fluency in HTML, JavaScript, SQL and a CGI protocol (Perl, Cold Fusion, Active Server).

• Understanding of server OS (Unix, NT, Win2000) and daemon (IIS, Netscape, Apache).

• Understanding of server management and security issues.

• Personnel management, recruitment and retention.

• Ability to develop and implement project plans.

• Strong oral and written communication skills.

• Strong presentation skills; ability with PowerPoint.

• Excellent PC skills (familiarity with both PC and Mac platforms a plus).

• Ability/willingness to investigate new technologies.

III. Salaries:

• A cursory search of Salary.com revealed that salaries for management-level Web positions throughout the U.S. currently range from $68,000 to $136,000.

IV. Titles:

• Webmaster.

• Web Technology Manager/Director.

• Chief Web Technologist.

• Chief Web Officer (if position reports to CEO or Board).

If anyone would like to contribute another sample job description, please contact me at my_last_name@informatics-review.com

© 1999 The Informatics Review

dfs 29 Oct. 1999